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Health Predictions provides a comprehensive range of services to Insurers in Australasia.
With a 24 year history of supporting the insurance industry, Health Predictions has a proven track record with fast and efficient medical assessments and medical information retrieval. In addition to this, our range of services and technical and operational capabilities have expanded over the years to enable the additional services and support that we provide directly for insurers.
- Fast turnaround
- Full communication
- Smart Form technology
- Full Service
- Secure
- Dynamic Underwriting Functionality
- Training and support
- Reporting
Faster Turnaround
Improved cycle times using automated workflow events and more frequent actions on every case, resulting in reduced suspense items.
Full communication
Both manual and automated regular messaging to improve transparency for insurers and advisers.
Smart Form Technology
Our Smart Form Builder turns any document into a dynamic, reflexive, digital form which allows for completion, including digital signatures, on any device.
Full Service
All Insurance medical requests relevant to underwriting and claims management are available. Plus, the power to manage multiple parts of your business in one place.
Secure
All Insurance medical requests relevant to underwriting and claims management are available. Plus, the power to manage multiple parts of your business in one place.
Dynamic Underwriting Functionality
Allowing for communications with members for any purpose, including alterations and exclusions.
Training and Support
Training sessions are provided face to face (recommended) or virtually with ongoing virtual training sessions following. Phone and email support is provided by the Health Predictions Case Managers. Additional resources including topic-based videos and pdf guides are also provided.
Reporting
All tasks and actions are time and date stamped so performance can be quantified. Reports available, for example, include service delivery times, services requested, task numbers, performance KPI’s and trends. Reports are available 24/7 for authorised users.
The results:
Health Predictions and our insurance clients collaborate to establish benchmarks for operational performance therefore facilitating scaled and measurable improvements for:
- cycle times
- member experience
- reductions in suspense
- internal Insurer savings
All within a fully compliant and secure platform.
Technology & Security
The safety of your clients’ medical data is paramount. We understand that it is imperative to keep their information safe and secure. Our platform has been security assessed and we hold security accreditations with Australian insurance providers. Our industry leading digital platform includes technology that ensures all data is held securely and is easily accessible on any device.
Pharma Trials
Health Predictions Pharma supports pharmaceutical clinical trials and subjects by providing in-home nursing support leading to increased subject enrolment, participation and retention; which is key to successful outcomes. Our services are provided throughout Australia, New Zealand and South East Asia. Clinical Research teams; our partnership can enhance the success of your trial.
